Opportunity Details

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National Stalking Helpline

National Stalking Helpline logo

The National Stalking Helpline is run by Suzy Lamplugh Trust - we work towards creating a society in which people are safer from the prevalence of stalking, harassment, aggression and violence.

National Stalking Helpline Volunteer

This opportunity is ongoing, with no end date.

We are looking for dedicated, enthusiastic and empathetic volunteers to respond to emails from victims of stalking. Full training will be given so previous experience in these areas is not mandatory. This role can be done from anywhere as long as you have access to a computer/laptop

The Helpline’s opening hours are Monday – Friday 09:30 – 16:00

Skills required:

  • Excellent writing skills
  • Empathy 
  • Be able to commit to 6 hours/week for at least 9 months
  • Be able to attend the Helpline training dates (2 full days online)
  • Familiarity with databases is desirable

What support/training will you receive?

Volunteers will receive training in providing support via email, criminal and civil legislation relating to harassment and stalking, domestic violence, stalker typologies, personal safety and helpline policies and procedures. Volunteers will work alongside a Helpline Advisor every shift for support and debriefing purposes and will have regular 1-1's for support.

What will you get in return?

  • Comprehensive training in issues surrounding stalking and harassment
  • Making a difference by playing an active role in supporting people affected by stalking and harassment
  • An opportunity to learn and develop valuable transferable skills
  • Gain valuable experience in the charity sector
  • Become part of a fast-growing and respected service
  • InterestsCrime and Prevention, Healthcare
  • FrequencyOn-Going