We are committed to giving you the highest level of confidential, independent advice and representation.

We are separate from the university and offer non-judgemental support to help you decide, not deciding for you.


Our professionally accredited advice is free, confidential and impartial.

What can we help with?

We can advise and represent you with lots of problems, including: academic offences, academic appeals, late mitigation, accommodation advice, complaints, disciplinary issues, placement problems, fitness to practice issues, disability issues, course problems, if you are thinking of leaving University or when you don’t know where else to go for help.

Our Advisers are professional, knowledgeable and approachable. We’re a safe place to discuss your concerns, and if we can’t help you ourselves we’ll do our best to put you in contact with someone who can.

If you're going through a difficult time, we can provide you with the advice, support and representation to ensure you are fully informed and able to make the best decisions for yourself.

Request an appointment with an Adviser in person, by telephone or by email. When you make an appointment with the Advice Service your personal information is protected under the General Data Protection Regulation (2018). Find out more about how we record, use and protect your data. 
You can read our Code of Practice here.

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Where to find us:

Come in to the Students' Union to meet with an Adviser and get the help you need.

Our Cambridge Advisers provide advice to students at the Peterborough campus.

Cambridge Advice Service

Peter Taylor House (Ground Floor) 

Chelmsford Advice Service

Tindal 1st Floor

Advice Service Manager

Caroline Way



Cambridge Advisers

Joanne Ledamun

Nicola Franks


Chelmsford Advisers


Allen Amba 
Kim Bedingfield

Claire Nightingale-Wade