Opportunity Details

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Every day, Samaritans volunteers respond to around 10,000 calls for help. We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure.

Become a listening volunteer in 2024

This opportunity is ongoing, with no end date.

Do you have room in your life to support others? Volunteer for a few hours a week and change someone's life forever. Being a Samaritan means that you’re someone people feel they can open up to. All we ask is that you are open-minded and non-judgmental. We have a hub on campus where we come together and support people in emotional distress.

Find out if being a listening volunteer is right for you.

Help people at difficult times

Every 10 seconds someone contacts us. Every 10 seconds we can help someone turn their life around. As a listening volunteer you get the chance to make a real difference to someone’s future.

Get support every step of the way

You’ll receive full training to prepare you for the kinds of conversations you’ll have. And when you start out, you’ll have a mentor with you, to give you confidence you’re doing the right thing.

Learn to do something valuable

You’ll gain a range of new skills and the confidence to use them, including the ability to understand people and manage difficult conversations. Many employers value these kinds of skills.


What it’s like being a listening volunteer

  • It’s always different and always interesting – no two conversations are the same.
  • It feels like a privilege to have people confiding in you.
  • You’re never on your own, and there’s a fun, supportive atmosphere in our branches and hubs.
  • You can offer support by online chat or the phone.
  • You can take a break between conversations whenever you need to.
  • Spending a few hours helping other people can make you feel good about yourself.


Can anyone be a listening volunteer?

Samaritans welcomes applications from a wide range of applicants.

Anyone has it in them to be a Samaritan. You won’t need to have previous experience or qualifications, but you will need to be non-judgemental and accepting of others.

It doesn’t necessarily matter if you’ve gone through difficult times yourself, what matters is that you want to help people – all kinds of people, from all walks of life.

You need to be 18 or over, and because we'll invest in you (our training is really high quality), you need to see this not just as a short term role but something you're likely to do more long term.


What's the duration of the opportunity?


Where is the opportunity based?

Cambridge and Chelmsford

Can students travel to the opportunity via public transport?


What attributes would your ideal volunteer have?

Open minded, supportive, empathetic, discreet, accepting, honest

What skills would the volunteer gain?

Listening and communication skills, change people's lives, give something back, improve your CV
  • Your CampusCambridge, Chelmsford
  • InterestsMentoring, Community Action, Healthcare
  • Frequency5 Minute Volunteering, On-Going, International Volunteering, One-Off Events, Internship, Volunteer Project

Employability skills

  • Communication and Literacy 0
  • Emotional Intelligence 0
  • Intercultural Awareness 0
  • Problem-solving 0
  • Resilience 0
  • Self-Management 0
  • Social Responsibility 0
  • Team Work 0