Mental Health

Mental Health

ARU Counselling and Wellbeing Team


The university has its own in-house counselling and wellbeing team, staffed by trained counsellors and mental health advisers. If you have any personal or university-related issues that are worrying you, which might range from minor concerns, including exam or workload stress, to major issues, including grief, relationship difficulties, panic attacks and more.

You can register with the Counselling and Wellbeing Service online by filling out our online registration form. You'll then be prompted to book an initial consultation.

A drop in service runs 11.00am – 12.00 noon each day in Chelmsford and Cambridge where you will be seen by a counsellor or a mental health adviser.

An additional drop in from 2pm until 3pm is available in Cambridge (teaching weeks only).

Cambridge: HEL341, Helmore Building
Chelmsford: 2nd Floor Tindal Building


Call: 01245 68 6700


For any medical emergencies dial 999 or visit the accident and emergency department of your nearest hospital.

For a mental health crisis where there are no urgent physical concerns contact your GP or the First Response service (Cambridge only), by calling 111 and selecting option 2. The First Response Service supports people experiencing a mental health crisis. Anyone in Cambridgeshire who feels they need urgent support can use the First Response Service. They provide 24-hour access, seven days a week, 365 days a year, to mental health care, advice, support and treatment.

External organisations who can also support your mental health:

Cambridge Samaritans
Call: 116 123 - 24 Hour UK Helpline
Visit: 4 Emmanuel Road, Cambridge, CB1 1JW

Chelmsford Samaritans
Call: 116 123 - 24 Hour UK Helpline

Visit: 12 Critchett Terrace, Primrose Hill, Chelmsford, CM1 2QN

A listening support and information service run by students for Cambridge and Anglia Ruskin University students during term time.
7.00pm – 7.00am
Call: 01223 744444


The UK Charity for the prevention of young suicide. 

Call: 0800 068 41 41
SMS: 07786 209697

A national out-of-hours telephone helpline offering emotional support and information for people affected by mental health problems.

Call: 0300 304 7000


Centre 33

Supports young people in Cambridgeshire and Peterborough with a wide range of issues. Listening is the foundation of what Centre 33 do.

33 Clarendon Street,





Cambridgeshire, Peterborough, and South Lincolnshire Mind

CPSL Mind aims to provide effective, accessible, co-produced services across Cambridgeshire, Peterborough and South Lincolnshire. They offer a variety of peer support groups, short term therapeutic-based interventions, counselling, and a crisis safe place (only available through the 111 First Response Service).



South East and Central Essex Mind

South East and Central Essex mind aim to provide information and support, campaign to improve policy and attitudes, and develop local services. They offer counselling, peer support, supported housing, specific PTSD support, and Black, Asian, and Ethnic Minority Services.


Let’s Be Honest Campaign

We conducted a survey to discover more about the mental health of students at ARU. We had over 2,000 responses to the survey, which we were able to analyse further. To read the report and the recommendations put forward click here.