Advice Service Appointment Request


Please fill in all the required fields and click on the relevent options of the drop down boxes to confirm your details. 

Remember it is normal to request an appointment, we are here to support you and will do our best with the infomation you provide us.

About you

Full Name*: 

Student ID Number (SID)* : 

Where are you based?*   

What course are you studying?* 

What is your student email address?*

Do you have an alternative email address?  

What is the best contact number for you?* 

Do you consider yourself to have any disabilities and/or learning difficulties? 

                      If yes, please give more information: 


Your Appointment

What kind of appointment would you like? 

Microsoft Teams 



Any of the above 


Please give us a brief description of the issues you are facing and what advice you need*.

How did you hear about the Students' Union (SU) Advice Service?  


By ticking this box I give consent to ARU Students’ Union Advice Service to act on my behalf both orally and in writing about my case with ARU staff and when needed with staff from external organisations. Including giving my permission for ARU staff to release information to the Advice Service. I understand that my personal information including reasons relating to my need for Advice will be stored electronically/and or in hard copies for seven years.  

Terms & Conditions - (click to expand)

Everything you tell us will be treated confidentially. However, if in the opinion of the Adviser, a student is in danger of harming themselves and/or others, or if there is a disclosure of harm being caused by a third party to others, Advisers have a duty of care to students and reserve the right to breach confidentiality by reporting this to SU and/or ARU staff, normally using the ‘Cause for Concern’ process found here or contacting emergency services. Advice Service staff are not expected to tolerate abusive or aggressive behaviour and the service may be withdrawn following any such instances and will be confirmed in writing.


All students have various new rights to their data being used under new GDPR rules, e.g. you can opt out of support from the Advice Service and can withdraw consent to services at any time, this should be done in writing, via email to: Once confirmed by the Advice Service your case will be closed and you will not be contacted by the Advice Service, unless you contact us again for new advice. For more information on your rights about your personal data please speak to an Adviser.