Welcome to the Students' Union Advice Service

The SU Advice Service offers advice to Anglia Ruskin University students. Whatever your problem our professional advisers will do their best to help you resolve it.


We offer:

  • Confidential, independent, impartial, free
  • Based in Cambridge and in Chelmsford
  • Advice, information, representation and support
  • Staffed by experienced advisers employed by the Students Union, not the University
  • Helping students decide, not deciding for them
  • Advising in person, by telephone or by email 

We specialise in:

  • Late Mitigation and Academic Appeals
  • Module or course problems
  • Assessment offences
  • Placement issues
  • Finance worries
  • Discipline
  • Fitness to Practise issues
  • Complaints about the University
  • Complaints about students’ experience
  • Student to student complaints
  • Accommodation issues
  • Disability issues
  • When there’s no-one else to turn to/nowhere else to go

Useful Leaflets

Our leaflets may answer any questions you have. If you still can’t find what you’re looking for please contact the Advice Service for an appointment here

If you want to read and download our Code of Practice please click on this link: Code of practice





Cambridge Advisers

Helmore Building (on the first floor, next to the SU office)
Tel: 01223 460008
Email: cambs.advice@angliastudent.com

Edna Johnston

email: e.johnston@angliastudent.com


Burcin Drummond

email: b.drummond@angliastudent.com

Chelmsford Advisers

Rivermead Campus (first floor Tindal, next to the SU office)
Tel: 01245 258178, ext 4250
Email: essex.advice@angliastudent.com

Laura Wakefield

e-mail: l.wakefield@angliastudent.com


Claire Lewis

e-mail: c.lewis@angliastudent.com


Laura Pulham

email: l.pulham@angliastudent.com