Welcome to the Students' Union Advice Service

The SU Advice Service offers advice to Anglia Ruskin University students. Whatever your problem our professional advisers will do their best to help you resolve it.

Our service is:

  • Confidential, independent, impartial, free
  • Based in Cambridge and in Chelmsford, also covering Peterborough
  • Staffed by experienced advisers employed by the Students Union, not the University

We offer:

  • Advice, information, representation and support
  • Advice in person, by telephone or by email 
  • Advice and infHelping students decide, not deciding for them

We specialise in:

  • Late Mitigation and Academic Appeals
  • Module or course problems
  • Assessment offences
  • Placement issues
  • Finance worries
  • Disciplinary issues
  • Fitness to Practise issues
  • Complaints about the University
  • Complaints about students’ experience
  • Student to student complaints
  • Accommodation issues
  • Disability issues
  • When there’s no-one else to turn to/nowhere else to go

Useful Leaflets

Our leaflets may answer any questions you have. If you still can’t find what you’re looking for please contact the Advice Service for an appointment here





Cambridge Advisers

Helmore Building (first floor, next to the SU office)
Tel: 01223 460008, ext 2253
Email: cambs.advice@angliastudent.com

Edna Johnston

email: e.johnston@angliastudent.com


Burcin Drummond

email: b.drummond@angliastudent.com

Chelmsford Advisers

Tindal Building (first floor, next to the SU office)
Tel: 01245 258178, ext 4250
Email: essex.advice@angliastudent.com

Laura Wakefield

e-mail: l.wakefield@angliastudent.com


Claire Lewis

e-mail: c.lewis@angliastudent.com


Laura Pulham

email: l.pulham@angliastudent.com





Advice Service
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Advice Service
Advice Service described as ‘exemplary’ in recent audit.

Our Students' Union Advice Service has again successfully achieved the Advice Quality Standard.