The Advice Service

The SU Advice Service offers advice to Anglia Ruskin University students. Whatever your problem our professional advisers will do their best to help you resolve it.

The Students’ Union Advice Service

• Confidential, independent, impartial, free
• Based in Cambridge and in Chelmsford
• Advice, information, representation and support
• Staffed by experienced advisers employed by the Students Union, not the University
• Helping students decide, not deciding for them
• Advising in person, by telephone or by email 

What kind of issues do Advisers deal with?

• Academic Appeals
• Module or course problems
• Assessment offences
• Placement issues
• Finance worries
• Discipline
• Fitness to Practise issues
• Complaints about the University
• Complaints about students’ experience
• Student to student complaints
• Accommodation issues
• Disability issues
• When there’s no-one else to turn to/nowhere else to go

Our leaflets, which you can access on the left of this page, may answer any questions you have. If you still can’t find what you’re looking for please contact the Advice Service for an appointment here

If you want to read and download our Code of Practice please click on this link: Code of practice

Our advisers run regular Appeals Workshops where you can find our whether you have grounds for an appeal and all the information you need to submit an appeal. To book a place on a workshop please contact your closest Students' Union Office in

Cambridge 01223 460008  or Chelmsford 01245 258178.

Cambridge Adviser